Ongoing Pandemic of Coronavirus, (COVID-19)

Sheridan Communications > Uncategorized  > Ongoing Pandemic of Coronavirus, (COVID-19)

Due to the ongoing Pandemic of Coronavirus, (COVID-19), MSC is receiving many requests for instructions on implementing remote workers. 

During this potentially disruptive environment, we realize our customers may require some or all employees to work from home. With MSC whether your system is on-premise or hosted in the cloud, remote phones are easy to set up and easy to use. Contact us today for assistance. We have you covered.

There are several ways to accomplish extending your phones to your employee’s homes.

Bring a phone home:

You can just bring your phone home.

Cloud/Hosted Systems:

If you have our Cloud/Hosted PBX, you can simply take your phone home. All you need to do is make sure you have the correct power adapter and Ethernet connection. Check with us to see what you need to do to make this happen. Remember, if your phone is not a WIFI phone, you will need to plug it into your Internet router’s ethernet connection and may require the correct plug-in power supply. If you are using a softphone with a laptop, no changes will be required with a hosted system.

Premise Based PBX Systems:

With a premise-based PBX system (ie, Nortel/Norstar/Meridian, Toshiba, Avaya, Panasonic, NEC), your phone is connected to the PBX on your local area network (LAN). If you take it out of the building, it will no longer be able to register to the main system in your office. The solution to this is we can help you set up Call Forwarding from your Main Telephone line and or Extensions and we can even set up remote IP Telephones and or SmartPhone Aps at your staff’s homes that can be used for both making and receiving calls.  The best part of our solution is that when your staff make calls from these Telephones and or SmartPhone Aps the person will see your office number and NOT the home or cell number!Whatever way works best for you, we have it covered!!!  We are here to help! Andrew Sheridan and team! 

No Comments

Post a Comment